Frequently asked questions
Clear questions.Straightforward answers.
How corporate IT asset buyback, hardware procurement, maintenance & AMC and enquiries work at Aadroit Communications.
01
Corporate IT asset buyback
01What IT assets do you buy back?
We buy back corporate laptops and notebooks, desktop computers and workstations, servers and enterprise computing equipment, and other bulk IT hardware from offices, enterprises and institutions, including surplus, upgraded and decommissioned devices.
02How is the buyback value determined?
Through a structured asset assessment and commercial evaluation. The value depends on factors such as device type, model, configuration, age, condition and quantity. We then share a clear, business-focused commercial proposal for your review.
03How does collection work for bulk buyback?
We coordinate bulk collection from your location. Collection arrangements are discussed and confirmed together with the commercial proposal.
04What happens to the assets after buyback?
We support responsible reuse and end-of-life asset management for the equipment we buy back.
05Can we sell old devices and buy new ones in the same refresh?
Yes. Buyback, new hardware procurement and maintenance are available through one partner, so a device refresh can be handled as a single engagement.
02
Enterprise hardware procurement
01What new IT hardware do you supply?
New laptops and business notebooks, desktop computers and workstations, servers and enterprise IT infrastructure, and IT peripherals and accessories.
02Can you match our specifications and budget?
We focus on dependable sourcing and solutions aligned with customer specifications and budgets. Share the configuration, quantities and timeline you need, and we will propose relevant options.
03Are the products on the website current stock?
The products shown are sample listings with illustrative images. Availability, models and specifications are confirmed when you enquire.
03
IT maintenance & AMC
01What does an AMC cover?
Our IT maintenance services include Annual Maintenance Contracts (AMC) for laptops and desktops, preventive and corrective maintenance, hardware diagnostics and troubleshooting, and repair coordination and technical support.
02Can a maintenance plan be tailored to our organisation?
Yes. Maintenance plans are tailored to business requirements. Tell us the number and type of devices, your locations and the support you expect.
04
Quotations & enquiries
01Why are prices not shown on the website?
Buyback values and hardware prices depend on the exact models, configuration, condition, quantity and availability at the time of your enquiry, so we share them in a commercial proposal prepared for your requirement.
02Who do you work with?
We partner with corporates, enterprises and institutions, working with procurement, IT, administration and finance teams.
03How does the enquiry form send my details?
The form prepares an email addressed to our team using your email app. Please review the email and press send. Your enquiry reaches us only once you send it.
Next step
Still have a question?
Share your requirement and we will get back to you with relevant options.